Terms and Conditions
Last updated: August 20, 2026
Welcome to Golden Niche. Please read these terms and conditions carefully before using our website or completing any purchase order.
By using goldennich.com or completing an order through it, you acknowledge that you have read, understood, and agree to these terms and conditions.
Definitions
The store: refers to Golden Niche, owned by Rawad Al Otoor Trading Establishment, under Commercial Registration No. 7040280518.
Customer: This refers to any person who uses the website or purchases products through it.
Website: This refers to the website goldennich.com and its associated pages and services.
Using the website
Customers agree to use the website for legal and legitimate purposes only.
It is prohibited to use the site in a way that may damage, disable, or affect its services, the store, or the rights of other customers.
Golden Niche reserves the right to modify or update the website content or these terms and conditions as needed. Any updates will be posted on this page.
Products and product information
Golden Niche is committed to providing clear and accurate information about its products, including prices, pictures, descriptions, and specifications.
The colors of the products, packaging, or appearance may differ slightly from the images shown on the website due to different monitor settings or packaging updates by the manufacturers.
We do our best to provide original, international specialty perfume products through our approved supply channels.
Prices
All prices displayed on the website are in Saudi Riyals (SAR) .
Prices and promotional offers may be changed or updated at any time.
In the event of a clear error in the product's price, description, or information, the store reserves the right to review or cancel the order and contact the customer as needed.
Orders
After completing the order through the website, an order confirmation may be sent to the customer using the contact information provided during the purchase process.
Order processing begins after confirmation, in accordance with store procedures.
Golden Niche reserves the right to refuse or cancel any order in cases including, for example:
If the order is cancelled after payment has been completed, the amount will be handled according to the refund policy and the payment method used.
Payment
Golden Niche provides secure electronic payment options through approved payment service providers.
Customers are responsible for providing the correct and necessary payment and billing information to complete the purchase.
The payment process may be declined, suspended, or cancelled in accordance with the payment service provider's security procedures or requirements.
Payment methods – Cash on delivery
Golden Niche offers several payment methods, including Cash on Delivery (COD) and electronic payment methods available through authorized payment service providers.
When choosing Cash on Delivery, the customer agrees to pay the total amount due upon delivery of the order. An additional COD service fee of 8 SR will be charged on all COD orders.
We may contact the customer to confirm the order before shipping. The store reserves the right to cancel the order if confirmation is not possible or if we are unable to contact the customer.
Some products or promotions may not be eligible for cash on delivery. In this case, the available payment method will be displayed during checkout.
If the customer refuses to accept the order after it has been shipped for reasons unrelated to a product defect or an error on the part of the store, return or shipping fees may be applied in accordance with our applicable policies.
Shipping and Delivery
Golden Niche currently ships orders within Saudi Arabia.
Orders are typically processed within 1–2 business days.
Delivery usually takes 2–5 business days after order processing. Orders from Riyadh city are normally delivered within 1- 2 business days.
Therefore, the estimated total time from order confirmation until receipt is approximately 2–7 working days.
Delivery time may vary depending on the customer's city or region, shipping company, logistical conditions, or during periods of increased demand, seasons, and promotional campaigns.
For more information, please review our shipping and delivery policy.
Returns and exchanges
Customers can request a return or exchange of products in accordance with the terms and conditions outlined in our Return and Exchange Policy.
The return or exchange period begins from the date of receipt of the order, in accordance with the terms and exclusions outlined in the return and exchange policy.
In the event of a product defect or the delivery of an incorrect product, the store will bear the shipping costs related to the return, according to the circumstances and situation in question.
For full details, please review our Return and Exchange Policy.
Intellectual property
All content available on the website, including text, images, designs, logos, trademarks and visual materials, is owned by Golden Niche or used under appropriate rights or licenses, unless otherwise stated.
No part of the site's content may be copied, reproduced, distributed, or used for commercial purposes without prior permission.
Information accuracy
We make reasonable efforts to ensure that the information, prices, product descriptions, and availability displayed on the website are accurate and constantly updated.
However, unintentional errors or changes to product information, pricing, or availability may occasionally occur.
In the event of a material error being discovered, the store reserves the right to correct the information and take appropriate action regarding the order, while contacting the customer when necessary.
Limits of responsibility
Golden Niche strives to provide a reliable website and a good shopping experience. However, circumstances beyond our control may affect website availability, service performance, or delivery times.
The store is not responsible for delays caused by circumstances beyond its reasonable control, including certain logistical delays, weather conditions, or issues with service providers.
Changes to these terms
Golden Niche reserves the right to amend these terms and conditions from time to time.
Any updated version will be posted on this page. Continued use of the website after the posting of the update constitutes acceptance of the revised terms and conditions.
Contact us
For inquiries regarding these terms and conditions, please contact us:
Store name: Golden Niche
Owned by: Rawad Al Otoor Trading Establishment
Commercial Registration Number: 7040280518
Address:
3683 Rahaban Street, 7250 Manfuha Al Jadidah District
Postal Code 12656, Riyadh
Kingdom of Saudi Arabia
Phone: 00966563118246
WhatsApp: 00966563118246
Email: [email protected]
